Alarm receiving centre
Our experts are at your disposal to define with you the protection strategy best suited to your needs.
OVERVIEW
Professionally trained patrol teams provide continuous security through regular rounds and meticulous checks. Their expertise lets them respond quickly at any hour to deter malicious acts and prevent risks before they materialise.
Every intervention is documented and reported. Our responsiveness and response times are an integral part of our organisation, ensuring effective and traceable protection of your sites.
YOUR BENEFITS
- Inspection and reporting
- Integrated canine brigade
- Mobile patrol 24/7
- Ouverture & fermeture de site
- Immediate interventions
- Detailed intervention reports
- Coordination with law enforcement
- Defined escalation protocols
- Inspection and reporting
- Canine brigade
- Mobile patrol 24/7
- Ouverture/fermeture site
- Immediate interventions
OUR PROCESS
SITE ANALYSIS
An SGP expert carries out a full assessment of your site to identify vulnerability points and define optimal patrol routes.
PLANIFICATION
Drafting a personalised patrol plan with frequencies, schedules and intervention protocols tailored to your specific risks.
SITE ANALYSIS
An SGP expert carries out a full assessment of your site to identify vulnerability points and define optimal patrol routes.
SITE ANALYSIS
An SGP expert carries out a full assessment of your site to identify vulnerability points and define optimal patrol routes.
OTHER EXPERTISES
Our alarm receiving centre, based in Carouge, operates 24/7, 365 days a year. It receives signals from your detectors (intrusion, fire, panic, technical) in real time, performs alarm verification and coordinates the on-site response. Compliant with the French-speaking concordat requirements, it has full technical redundancy.
Our centre by the numbers
- Alarm reception time: under 3 seconds
- Operators on duty: 2 minimum, 24/7
- Mobile officer response time: 20–30 min in urban areas
- Uptime: 99.97% annual
- Energy redundancy: UPS + generator + secondary site back-up
Services included
A subscription to the centre includes:
- 24/7 alarm reception and handling
- Video or audio alarm verification
- Calling the people listed in your procedure
- Police notification if intrusion is confirmed
- Client portal access (history, reports, logs)
- Mobile app (remote arming/disarming)
- Monthly activity report
Hardware compatibility
Our centre is compatible with all major brands: Paradox, DSC, Honeywell, Bosch, Hikvision, Axis, Dahua, etc. We can connect your existing system or supply a new one.
Communication: dedicated PSTN line, IP (ethernet), GSM/4G (back-up), SIA DC-09 (standard protocol).
Frequently asked questions
How can I get a quote from SGP?
Contact us on +41 22 301 05 11 or via our form. Our experts run a free on-site audit and send you a detailed quote within 48 working hours.
What areas does SGP cover?
Our teams cover the canton of Geneva (city, Carouge, Vernier, Meyrin, Lancy, etc.), Valais and the whole of French-speaking Switzerland. Average response time: under 30 minutes in urban areas.
Is SGP certified?
Safe Guard Protection SA holds the required cantonal licences (Geneva and Valais), is a signatory of the French-speaking concordat on security companies and carries 5M CHF professional liability insurance.
Ready to secure your site?
Request a free audit from an SGP expert. We intervene within 48h in Geneva, Carouge, and throughout French-speaking Switzerland.
Request a free audit →