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// SERVICE 03 — LODGE OFFICER & RECEPTION

Reception & access control

Our dedicated officers provide continuous, structured surveillance tailored to your infrastructure. Present visibly to deter or discreetly when the situation requires, our setups ensure active security at all times.

RECEPTION & ACCESS CONTROL

TECHNOLOGIE

Our access management solutions rely on advanced systems delivering security, control and operational efficiency:

VISITOR MANAGEMENT

Structured registration, identity verification and badge issuance for every visitor. Every entry is tracked and controlled, ensuring compliance and security.

ACCESS ZONE CONTROL

Secure management of sensitive areas via badge systems, access rights and tailored authorisation protocols. Only authorised persons can enter restricted spaces.

COORDINATION INTERNE

Continuous communication with internal teams (reception, site management, security) to ensure smooth operations and a fast response to any situation.

PROFESSIONAL REPRESENTATION

Our officers are trained in security protocols as well as customer reception. They embody your brand with discretion, professionalism and attention to detail.

// INDICATEURS
24/7
Operation
+20
Ans exp.
// DEDICATED EXPERTISE
NEED MORE INFORMATION?
Our advisors are available to analyse your specific needs.

Reception and access management form the first line of security for any professional building. Qualified reception officers, visitor identity checks, issuing of temporary badges, coordination with your teams: our officers provide professional filtering while maintaining a positive and courteous image of your company.

Who is concerned?

This service is relevant for:

  • Headquarters and offices with high visitor traffic
  • Multi-tenant office buildings
  • Establishments open to the public (clinics, practices, training centres)
  • Luxury residences and high-end co-ownerships
  • Industrial sites with heavy contractor flows

Roles and responsibilities of our reception officers

Beyond simple filtering, our officers:

  • Welcome visitors and couriers professionally
  • Verify identity, log entries in the visitor register, issue temporary badges
  • Notify the expected contact and escort visitors when needed
  • Handle incoming mail, parcels and registered letters
  • Monitor common areas (lobby, lifts, parking via CCTV)
  • Step in if behaviour is suspicious or an incident occurs
  • Coordinate with cleaning, maintenance and delivery teams

Supporting technologies

Physical access control is often paired with technology:

  • RFID badges personalised per employee (with configurable hours and access rights)
  • Biometric readers (fingerprint, iris, facial recognition) for sensitive areas
  • Turnstiles and security gates for high-throughput zones
  • Video intercoms for managing deliveries outside opening hours
  • Visitor management software (pre-registration, notifications, archiving)

Why outsource to SGP?

Hiring a reception officer in-house means: recruitment, training, absence management, replacement, payroll, HR. Outsourcing to SGP means:

  • Continuity guaranteed (an absent officer is replaced immediately)
  • Versatility: our officers combine reception and security skills
  • Training systematic and certifications kept up to date
  • Controlled cost with monthly invoicing, no hidden charges
  • Liability carried by SGP (incidents, mistakes, insurance)

Frequently asked questions

How can I get a quote from SGP?

Contact us on +41 22 301 05 11 or via our form. Our experts run a free on-site audit and send you a detailed quote within 48 working hours.

What areas does SGP cover?

Our teams cover the canton of Geneva (city, Carouge, Vernier, Meyrin, Lancy, etc.), Valais and the whole of French-speaking Switzerland. Average response time: under 30 minutes in urban areas.

Is SGP certified?

Safe Guard Protection SA holds the required cantonal licences (Geneva and Valais), is a signatory of the French-speaking concordat on security companies and carries 5M CHF professional liability insurance.

Ready to secure your site?

Request a free audit from an SGP expert. We intervene within 48h in Geneva, Carouge, and throughout French-speaking Switzerland.

Request a free audit →