Reception and access management form the first line of security for any professional building. Qualified reception officers, visitor identity checks, issuing of temporary badges, coordination with your teams: our officers provide professional filtering while maintaining a positive and courteous image of your company.
Who is concerned?
This service is relevant for:
- Headquarters and offices with high visitor traffic
- Multi-tenant office buildings
- Establishments open to the public (clinics, practices, training centres)
- Luxury residences and high-end co-ownerships
- Industrial sites with heavy contractor flows
Roles and responsibilities of our reception officers
Beyond simple filtering, our officers:
- Welcome visitors and couriers professionally
- Verify identity, log entries in the visitor register, issue temporary badges
- Notify the expected contact and escort visitors when needed
- Handle incoming mail, parcels and registered letters
- Monitor common areas (lobby, lifts, parking via CCTV)
- Step in if behaviour is suspicious or an incident occurs
- Coordinate with cleaning, maintenance and delivery teams
Supporting technologies
Physical access control is often paired with technology:
- RFID badges personalised per employee (with configurable hours and access rights)
- Biometric readers (fingerprint, iris, facial recognition) for sensitive areas
- Turnstiles and security gates for high-throughput zones
- Video intercoms for managing deliveries outside opening hours
- Visitor management software (pre-registration, notifications, archiving)
Why outsource to SGP?
Hiring a reception officer in-house means: recruitment, training, absence management, replacement, payroll, HR. Outsourcing to SGP means:
- Continuity guaranteed (an absent officer is replaced immediately)
- Versatility: our officers combine reception and security skills
- Training systematic and certifications kept up to date
- Controlled cost with monthly invoicing, no hidden charges
- Liability carried by SGP (incidents, mistakes, insurance)
Frequently asked questions
How can I get a quote from SGP?
Contact us on +41 22 301 05 11 or via our form. Our experts run a free on-site audit and send you a detailed quote within 48 working hours.
What areas does SGP cover?
Our teams cover the canton of Geneva (city, Carouge, Vernier, Meyrin, Lancy, etc.), Valais and the whole of French-speaking Switzerland. Average response time: under 30 minutes in urban areas.
Is SGP certified?
Safe Guard Protection SA holds the required cantonal licences (Geneva and Valais), is a signatory of the French-speaking concordat on security companies and carries 5M CHF professional liability insurance.
Ready to secure your site?
Request a free audit from an SGP expert. We intervene within 48h in Geneva, Carouge, and throughout French-speaking Switzerland.
Request a free audit →
